Terms of service

These general conditions of sale govern all relations between the company Solinea, whose head office is 1209 MOUNTAIN ROAD PL NE, ALBUQUERQUE 87110, NEW MEXICO, USA and whose EIN is 99-4982070 and the buyers.

Solinea LLC reserves the right to modify the general conditions of sale at any time. Current contracts remain subject to the conditions applicable at the time of sale. Previous versions can be requested from Solinea LLC at any time.

Date of last update of these General Conditions of Sale: October 2024.

1. Purpose

These general conditions of sale aim to define the terms of sale between Solinea LLC and the buyer, from the order through payment and delivery. They regulate all the steps necessary for the order and ensure the monitoring of this order between the contracting parties.

2. Price

Prices are expressed in euros, or in another local currency, including VAT (this is calculated according to the buyer’s country of residence and added to the basket before validation of the order) and are subject to variation during year. The products are invoiced at the prices in effect when the order is placed.

3. Order

Any order implies acceptance without restriction or reservation of these general conditions of sale. The buyer can place their order online via the website www.francaissansstress.com

Solinea LLC reserves the right to cancel any order for any legitimate reason.

4. Payment

Unless otherwise stipulated in writing by Solinea LLC, all orders are payable in euros, without discount, either online at the time of the order where several payment methods are offered, or 15 days from the invoice date. All payment costs are the responsibility of the buyer.

Any invoice unpaid by the due date will automatically produce legal late payment interest without notice.

5. Billing

All orders will be invoiced by Solinea LLC.

6. Satisfied or refunded

The buyer who is not satisfied with the dematerialized product received has thirty days from delivery to claim reimbursement of the price. Solinea LLC will issue a full refund within five business days. This clause does not apply to the monthly subscription offer of the academy.

7. Liability

Solinea LLC does not have for all stages of access to the website www.francaissansstress.com, from ordering, through delivery, only an obligation of means. Solinea LLC cannot be held liable for any damage inherent to the use of the internet network, such as service interruption, external intrusion, presence of viruses, among others, in accordance with the general conditions of use of the site. internet appearing on it.